Mortech, a Zillow Group business, provides the mortgage business with a variety of tools and services, including all-in-one pricing, rate notification, prospect management tools, custom rate sheets, loan product eligibility and guideline services and customer retention solutions.
The company’s product and pricing engine provides lenders with instant pricing from multiple investors, and in the last year, the company expanded its offerings. In 2018, Mortech rolled out a new mortgage customer retention predictive listing analytics solution called Mortech Protection. The offering uses property data on Zillow’s websites and mobile apps to identify the likelihood that addresses within a lender’s database will be listed for sale within 90 days, and are therefore at risk of falling out of a lender’s mortgage portfolio.