Scott Horn, chief operating officer at Informative Research, implements and leads all business operations and has played a central role in developing future-proofing technology that streamlines the loan process and helps IR’s clients close more loans through digitalization and automation. Horn previously served as vice president of information technology at Informative Research where he developed IR’s principal so ware, maintained compliance requirements for the IS and QA departments, spearheaded system upgrades and redesigns and ensured maximum uptime and stability in computer networks. In this role, Horn was able to convert all manual processes into an automated system, which boosted processing power by 400%.

Horn and his team developed a single-stack platform that now houses and handles all the data, products and users – instead of using a convoluted system that has to function under multiple platforms with a variety of touch points. Horn’s contributions to the company helped increase their revenue by more than five times.

WHAT IS ONE THING YOU HAD TO OVERCOME TO SUCCEED IN THIS INDUSTRY?

In this industry, you need to have an open mind and be flexible in order to succeed. As soon as you start becoming rigid in your beliefs and what you’re capable of, it’s game over. Especially working in fintech, it’s important for my team and I to be adaptable so we can forecast the trends in the market and tailor new solutions for our clients and the market.