A 20-year veteran of the mortgage profession, Jonné Mikita joined Sierra Pacific in 2012 as a national operations support specialist, climbing to her current role in 2019.

Mikita works closely with the company’s IT specialists on multiple projects related to all aspects of the origination process. Teaming with the company’s IT department, she has addressed issues including proprietary internal LOS concerns, AUS problems and ULDD requirements and provided assistance on UAT testing of new program rollouts. Mikita also oversaw the release and training for Sierra Pacific’s retail point of sale proprietary platform throughout the enterprise, the release and training for the company’s third-party origination LOS proprietary platform throughout the enterprise and served as automated validation lender liaison to Fannie Mae and Freddie Mac for process improvement of DIC and AIM. The company honored her with its Sierra Pacific Heart Award, which is presented under the banner “Making a Difference Through Outstanding Service” Mikita is not one to luxuriate on her laurels – she listens to what others have to say and discerns the between-the-lines issues to ensure the workflow remains in smooth motion. She also takes time to mentor newcomers to the Sierra Pacific team to guarantee they become valued members within the corporate culture.