Pinky Talreja grew into a passionate global business leader over the course of her 14-year tenure with the company.

Since Talreja travels extensively on business she focuses her networks consistently on solutioning that helps reduce costs, improve quality and enhance workflow – utilizing offshore resources to work through global time zones to keep loans and transactions in motion, optimizing the cycle time.

Talreja also brought in many digital solutions for Sutherland clients – introducing robotic process automation, smart ICR technology, big data analytics and omni channel solutioning to revolutionize how a business looked at mortgage processing as they moved away from the conventional steps.

Talreja also led the social impact initiatives for the site, and for many years has worked very closely on women and youth welfare programs. She spearheaded a learning project for more than 1,200 underprivileged students that were trained on communication skills by Sutherland employees as volunteers. Talreja religiously runs women’s round table sessions to engage, inspire, mentor and motivate young women’s talent through her experiences and insights and works closely with the Juvenile Home for Girls to help young girls have a better life and to stay positive through their situations.